Question 1

How long does it take to launch a white-label brokerage with BridgingFX?

Accepted Answer

A standard cTrader or Wintrado white label launches in about 2 weeks from signed agreement. MT4/MT5 white labels typically take 2–4 weeks depending on the licensing path, and institutional TM9 builds run 3–4 weeks. Company formation, website, and PSP integration run in parallel so nothing waits on anything else.

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Question 2

What is included in the 'Create Your Company' 4-step process?

Accepted Answer

Step 1: forex company registration in a suitable jurisdiction. Step 2: a modern, mobile-ready website with animations and financial-services design. Step 3: PSP integration for Visa/Mastercard deposits and withdrawals on favorable terms. Step 4: BridgingFX software — trading platform, trader's room, and CRM — configured and launched.

Question 3

Do you provide the trading license, or do we need our own?

Accepted Answer

We guide you through both paths. Many clients start with an offshore registration while building volume, then upgrade to a tier-1 license. Our licensing consultancy maps jurisdictions against your markets, budget, and banking needs — and project-manages the application.

Question 4

Which trading platforms do you support?

Accepted Answer

cTrader, Wintrado, our Hybrid (cTrader + Wintrado) solution, TM9 for institutional flow, and MT4/MT5 white labels — plus custom and proprietary platforms. Our 24/7 tech support and platform management cover all of them.

Question 5

What is BridgeX CRM?

Accepted Answer

BridgeX is our Forex CRM solution — fully customizable, available cloud-hosted or self-hosted — covering lead management, fund management, account management, IB/affiliate systems, and documents & compliance, with integrations to trading platforms, PSPs, and KYC vendors.

Question 6

Can you migrate us from our current provider without downtime?

Accepted Answer

Yes. Platform, CRM, liquidity, and hosting migrations are executed with parallel environments, full data reconciliation, and cutover windows planned around low-volume periods — with tested rollback plans. See our Migration service for the full process.

Question 7

How does your 24/7 tech support differ from a generic IT helpdesk?

Accepted Answer

Our support team consists of financial technology specialists who understand trading platforms, liquidity bridges, margin calls, and brokerage operations — backed by proactive NOC monitoring and strict SLAs with critical-ticket response in minutes.

Question 8

Do you work with prop firms as well as brokers?

Accepted Answer

Absolutely — prop firms are a core focus. We build challenge and evaluation technology (1-step, 2-step, instant funding), real-time risk monitoring, trader dashboards, scaling plans, and payout workflows, plus the websites and marketing to fill them.

Question 9

What are your package tiers and can we upgrade later?

Accepted Answer

Three tiers: Start-Up Accelerator (Entry) for new entities and market testing, Growth Catalyst (Professional, our recommended tier) for expanding brokers, and Enterprise Institution (Elite) for high-volume firms. You can start small and scale up — your technology and liquidity grow with your client base.

Question 10

Is the FX Leads data compliant and exclusive?

Accepted Answer

Yes on both. Leads are freshly sourced, verified weekly, scored for trading intent, and sold exclusively to one client — never shared lists. All data follows GDPR and financial marketing regulations with clear source tracking and compliance documentation.

Question 11

Can you handle our marketing and client acquisition too?

Accepted Answer

Yes — from FX-specialist SEO and compliant paid media to our full Broker Growth Marketing Suite, plus verified FX leads and IB/affiliate portal technology. Acquisition is part of the same system as your technology, not an afterthought.

Question 12

How do we get started?

Accepted Answer

Book a discovery call via the contact page. We'll map your goals — new launch, migration, or scale-up — and return a scoped proposal with honest timelines and pricing. No obligation, no pressure.

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