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Outsourcing Customer Support
A support team your traders will actually thank you for.
Great support is a retention engine; bad support is a churn machine. We build and run outsourced customer support operations for brokers and prop firms — multilingual agents trained on trading platforms, deposits and withdrawals, KYC flows, and the emotional reality of a trader with an open position at 2am.
White-labeled as your brand, measured on CSAT and first-response time, and deeply integrated with your CRM and knowledge base.
What's included
- Multilingual 24/7 support teams
- Live chat, email, phone & ticket coverage
- Trading-literate agents (platforms, funding, KYC)
- White-labeled as your brand
- CRM-integrated workflows & macros
- CSAT, FRT & resolution-time SLAs
Outsourcing Customer Support FAQ
Common questions.
English plus major European, Middle Eastern, Asian, and Latin American languages. Tell us your target markets and we'll staff accordingly.
Let's build
Ready to talk outsourcing customer support?
One conversation. A scoped plan, honest timelines, and clear pricing — no obligation.